Costco Pet Insurance Info: Figo Coverage, Discounts & Limits

Costco pet insurance Info: Costco does not administer pet insurance directly. Costco members access Figo Pet Insurance, with policies underwritten by Independence American Insurance Company and administered by Figo. The offering provides accident and illness insurance for eligible dogs and cats, member discounts, customizable deductibles and reimbursement rates, and optional wellness coverage. The key question is whether its coverage limits, exclusions, premiums, and claim process suit your pet and budget.
Costco Pet Insurance At A Glance
| Feature | Details |
|---|---|
| Insurance provider | Figo Pet Insurance |
| Underwriter | Independence American Insurance Company |
| Policy administrator | Figo |
| Covered pets | Dogs and cats residing at the primary United States address on the policy |
| Core plan | Accidents and illnesses |
| Optional coverage | Routine care add-on with wellness coverage |
| Member discount | 15% premium discount for Costco Gold Star and Business members |
| Executive benefit | Figo’s $15 enrollment fee can be waived; the membership benefit is valued at $59.95 for the first year with complimentary annual renewal while the customer remains an Executive Member |
| Annual deductible | $100, $250, $500, or $750 |
| Reimbursement rate | 70%, 80%, 90%, or 100% |
| Annual coverage limit | $5,000, $10,000, or unlimited |

What Is Costco Pet Insurance?
Costco pet insurance is Figo pet insurance offered through a Costco member benefit. Costco’s role is to provide access and member pricing, while Figo administers the policy, handles pet insurance claims, and provides customer support. Independence American Insurance Company is the insurer that underwrites the policies.
The coverage is designed for eligible veterinary expenses related to covered accidents and illnesses. There are no network restrictions, so a policyholder can visit a licensed veterinarian, specialist, or emergency hospital and then submit a claim to Figo.
Costco Gold Star and Business members receive a 15% premium discount on new Figo policies. Executive members may receive a waived $15 enrollment fee, and the membership benefit is valued at $59.95 for the first year with complimentary annual renewal while they maintain Executive membership.
The Costco discount applies to new Figo policies. The Costco Insurance Agency is not offering new pet insurance policies in Washington.
Plans, Limits, And Deductibles
Figo offers three plan tiers: Popular, Higher Coverage, and Value Plus. The available structure lets policyholders adjust the annual coverage limit, annual deductible, and reimbursement rate rather than accepting one fixed combination.
| Plan choice | What to compare |
|---|---|
| Popular plan | Core accident and illness protection with a selected annual limit, deductible, and reimbursement rate |
| Higher Coverage plan | A plan tier for shoppers prioritizing higher potential annual protection, including unlimited coverage as an available limit |
| Value Plus plan | A lower-cost configuration for shoppers who accept more cost sharing or a lower annual limit |
Choosing the annual deductible
The annual deductible is the amount you pay toward eligible veterinary expenses before claim reimbursement begins during the policy term. Available choices are $100, $250, $500, and $750.
A higher deductible can reduce the premium, but it increases the amount you must pay before reimbursement applies. Compare the deductible with the emergency savings you can access immediately, because Figo’s claims process requires you to pay the veterinarian upfront.
Setting reimbursement and limits
The reimbursement rate determines the share of eligible expenses Figo reimburses after the deductible and policy terms are applied. Available rates are 70%, 80%, 90%, and 100%.
The annual coverage limit sets the maximum policy benefit for covered expenses during the policy term. Choices are $5,000, $10,000, and unlimited coverage. Unlimited coverage can be valuable for severe cancer treatment or repeated orthopedic care, but selecting it can raise the monthly premium.
Pet owners comparing insurance with a broader budget plan can also review this insurance guide for dogs before choosing a reimbursement rate and annual limit.
What The Policy Covers
The core policy covers eligible veterinary expenses resulting from covered accidents and illnesses, subject to the annual deductible, reimbursement rate, annual coverage limit, waiting period, and exclusions. Covered conditions can include:
- Accidents and injuries
- Illnesses and chronic conditions
- Breed-specific conditions
- Congenital conditions
- Orthopedic conditions
- Cruciate ligament injuries, subject to applicable waiting periods and policy terms
- Cancer and related cancer treatment
Eligible expenses can include diagnostic exam fees, prescription medications, and prescription diets for covered conditions. The policy also lists alternative therapies, holistic care, dental injuries, behavioral modification, and euthanasia and end-of-life care among potentially covered services.
- Behavioral modification: Up to $500 per policy term.
- Dental injuries: Treatment for eligible accidental dental injuries, subject to the policy.
- Alternative therapies: Eligible treatments and holistic care covered under applicable terms.
- End-of-life care: Euthanasia and related eligible expenses subject to policy provisions.
Routine care add-on
Routine care is separate from accident and illness insurance. The optional routine care add-on provides wellness coverage for eligible preventive care, including exams, vaccines, and dental cleanings.
The wellness option can help budget for predictable preventive care, but it should not be confused with reimbursement for an unexpected illness. Review the benefit schedule and compare the add-on’s premium with the preventive care your pet receives each year.
Important Exclusions
Pet insurance does not pay every veterinary bill. Pre-existing conditions are excluded, and Figo conducts a medical review to determine whether a condition began or showed signs before coverage or during an applicable waiting period.
Important exclusions and restrictions include:
- Pre-existing conditions
- Routine services unless the routine care add-on applies
- Therapeutic diets unless the policy identifies the expense as eligible for a covered condition
- Grooming and cosmetic services
- Breeding-related expenses
- Cosmetic procedures
- Conditions subject to bilateral-condition provisions
- Expenses incurred during an applicable waiting period
Breed, age, medical history, and state-specific policy terms can affect how exclusions are applied. Ask Figo how a known symptom, prior diagnosis, or condition affecting one side of the body could influence coverage for a related condition on the other side.

Enrollment And Waiting Periods
Pets must be at least 8 weeks old to enroll, and there is no upper age limit for enrollment. A pet must reside at the primary United States address provided to the insurance carrier.
Figo may require geriatric screening for renewing dogs aged 8 or older and cats aged 10 or older. The medical review can also identify pre-existing conditions and other underwriting factors before a claim is evaluated.
| Coverage or condition | Listed waiting period |
|---|---|
| Accidents | 1 to 3 days |
| Illnesses | 14 days |
| Orthopedic conditions and cruciate ligament injuries | 6 months |
| Wellness coverage | 0 days |
Waiting periods can vary by state and policy terms. Do not schedule treatment expecting reimbursement until the condition and service fall outside the relevant waiting period and meet the policy’s eligibility requirements.
Cost Of Costco Pet Insurance
Premiums vary by the pet’s species, age, breed, location, medical history, selected plan, annual deductible, reimbursement rate, and annual coverage limit. Current advertised rates start as low as $1.50 per day, while the lowest listed prices are $45 per month for dogs and $45 per month for cats. Actual premiums depend on the individual quote.
Premiums can increase annually. A Costco discount lowers the starting premium but does not remove the effect of age-related pricing, veterinary inflation, plan changes, or other rating factors.
Representative sample premiums
The following Dallas, Texas examples used a $500 deductible, 90% reimbursement rate, and unlimited annual coverage. They illustrate how age and breed can affect pricing; they are not guaranteed quotes.
| Pet | Age | Sample monthly premium |
|---|---|---|
| French Bulldog | 6 months | $77.91 |
| French Bulldog | 3 years | $74.75 |
| French Bulldog | 10 years | $294.61 |
| Labrador Retriever | 6 months | $54.61 |
| Labrador Retriever | 3 years | $52.40 |
| Labrador Retriever | 10 years | $206.49 |
| Domestic shorthair cat | 6 months | $23.40 |
| Domestic shorthair cat | 3 years | $20.17 |
| Domestic shorthair cat | 10 years | $70.29 |
The sample pricing shows why a single advertised starting rate is not enough for a buying decision. A Labrador Retriever overview can also help owners consider breed-related health risks before selecting limits for a young or adult dog.
Multiple-pet savings
Figo offers a 5% discount when multiple pets are added to an existing account. Each pet has a separate policy, so each animal can have its own premium, deductible, reimbursement rate, coverage limit, exclusions, and claim history.

How Claims Work
Figo does not require visits to a specific provider network. You can use a licensed veterinarian, specialist, or emergency hospital, then submit the required documentation after paying the invoice.
- Take your pet to a licensed veterinarian, specialist, or emergency hospital.
- Pay the veterinary bill upfront and obtain a paid invoice.
- Request the medical records needed for claim review.
- File the claim through the Figo app or website within 90 days of the date of service.
- Wait for Figo to assess the records, invoice, deductible, reimbursement rate, and policy terms.
- Receive claim reimbursement by check or direct deposit if the expense is eligible.
Figo processes most claims within 10 days. Processing time does not mean every claim is approved, because Figo must verify the condition, waiting period, documentation, and applicable exclusions.
The Figo Pet Cloud provides digital account access and pet-care tools. Costco members also receive access to 24/7 Lost Pet Recovery Specialists and DirectConnect services designed to help reunite lost pets with their families. The Figo app can be used for claim submissions and account tasks.

Pros And Cons
| Advantages | Limitations |
|---|---|
| 15% premium discount for Gold Star and Business members | The discount applies to new policies and does not prevent annual premium increases |
| Customizable deductibles, reimbursement rates, and annual coverage limits | Lower premiums can require a higher deductible, lower reimbursement rate, or lower annual limit |
| Unlimited annual coverage is available | Unlimited coverage can produce a higher monthly premium |
| No network restrictions for licensed veterinarians, specialists, or emergency hospitals | You must pay the veterinarian upfront before seeking claim reimbursement |
| Optional routine care add-on for preventive care | Routine care and wellness coverage cost extra and have defined benefit limits |
| Figo Pet Cloud, app-based claims, DirectConnect, and Lost Pet Recovery Specialists | Pre-existing conditions and other listed exclusions remain outside coverage |
| 5% multiple-pet discount | Each pet has a separate policy with separate pricing and policy terms |
| Enrollment is available from 8 weeks with no upper enrollment age limit | Geriatric screening can apply during renewal for older dogs and cats |
One important limitation is that the offering centers on accident and illness insurance rather than a separate accident-only plan. That makes it more appropriate for owners seeking illness protection, but shoppers who want the lowest possible premium should compare the available configurations carefully.
Is It Worth The Price?
Costco pet insurance can be a sensible choice for Costco members who want customizable accident and illness protection, access to unlimited annual coverage, and no network restrictions. The 15% discount improves the value for Gold Star and Business members, while Executive members receive the additional enrollment and membership benefits described above.
The policy is less attractive for an owner who cannot comfortably pay a veterinary invoice upfront, expects coverage for a pre-existing condition, or wants routine preventive care included without an additional charge. The routine care add-on can help with vaccines, exams, and dental cleanings, but it should be evaluated as a separate budgeting tool.
Age and breed deserve particular attention. A policy purchased before symptoms develop can provide broader future protection than one purchased after a diagnosis, while older pets can have substantially higher premiums and additional geriatric screening requirements. Owners can use a dog age calculator as a simple starting point for thinking about life stage, but the insurance quote and medical review determine the actual policy terms.
Customer Service And Contact
- Costco: 1-800-774-2678
- Figo: 1-844-738-3446
Contact Figo for questions about coverage, claims, waiting periods, policy documents, and reimbursement. Contact Costco for membership-related questions, including Executive membership benefits and account eligibility.
Frequently Asked Questions
Is Costco pet insurance a good deal?
It can be a good deal for Costco members who need accident and illness insurance and can manage upfront veterinary payments. Compare the discounted premium with the deductible, reimbursement rate, annual coverage limit, exclusions, and expected premium increases rather than judging the discount alone.
How does Costco pet insurance work?
Costco members purchase a Figo policy. Figo administers the policy, the underwriter is Independence American Insurance Company, and the policyholder pays the veterinarian before submitting medical records and a paid invoice for claim reimbursement.

How much does it cost per month?
Current advertised rates start as low as $1.50 per day, and the lowest listed prices are $45 per month for dogs and $45 per month for cats. Actual premiums vary by pet, location, breed, age, plan, deductible, reimbursement rate, and annual coverage limit.
What company does Costco use?
Costco offers access to Figo Pet Insurance. Figo administers the policies, and Independence American Insurance Company underwrites them.
Can I use any veterinarian?
Yes. There are no network restrictions for licensed veterinarians, specialists, or emergency hospitals. You pay the provider upfront and submit the claim to Figo.
Bottom Line
Costco pet insurance is worth considering when the member discount, Figo’s customizable plan design, and potential unlimited annual coverage align with your financial priorities. Before enrolling, obtain a quote, read the exclusions, confirm waiting periods in your state, and check that you can cover the annual deductible and upfront veterinary costs.


